
The Trust Lab
Cornerstones of Trust in Governance and Society?
Politicians and leaders face growing demands to justify expenditures and demonstrate policy impacts to taxpayers. However, the costs of enforcing compliance and supporting fraud-monitoring mechanisms burden programs and add significant financial strain. Further, the expectation of non-compliance fosters an adversarial dynamic between the citizen and the civil service.
This workshop will equip policymakers with cost-effective methods for ensuring citizens' compliance, reframing trust not as a one-sided issue but rather as an instrument to encourage policy compliance, which, in turn, promotes the creation of further trust and facilitates relationships with constituents.
Format of the Event
The public event will begin with a roundtable. The panellists at the roundtable will present on the topic of trust in the UK & broader context. Attendees will engage in a series of activities linked to the roundtable topics, critically engaging in conversations about the role of trust in the day-to-day of policymakers. There will be a few sessions with breaks in between. The workshop culminates with politicians presenting their views on the practical implications of trust in their policy implementation.
Sessions
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Challenges of leading on policymaking when facts are not enough.
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Encouraged or threatened: when disinformation favours you.
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Trusting citizens with hard truths: Can citizens be trusted with complex and challenging information?
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Misreading consensus: How to discern between public opinion and fringe views.
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Responsible technology: Can AI help or hinder trust issues?
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A solution section: How do we solve these issues?
Does trust matter? Setting up a research agenda and engagement toolkit.