The Trust Lab
Cornerstones of Trust in Governance and Society?
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Politicians and leaders face growing demands to justify expenditures and demonstrate policy impacts to taxpayers. However, the costs of enforcing compliance and supporting fraud-monitoring mechanisms burden programs and add significant financial strain. Further, the expectation of non-compliance fosters an adversarial dynamic between the citizen and the civil service.
This workshop will equip policymakers with cost-effective methods for ensuring citizens' compliance, reframing trust not as a one-sided issue but rather as an instrument to encourage policy compliance, which, in turn, promotes the creation of further trust and facilitates relationships with constituents.
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​Format of the Event
The public event will begin with a roundtable. The panellists at the roundtable will present on the topic of trust in the UK & broader context. Attendees will engage in a series of activities linked to the roundtable topics, critically engaging in conversations about the role of trust in the day-to-day of policymakers. There will be a few sessions with breaks in between. The workshop culminates with politicians presenting their views on the practical implications of trust in their policy implementation.
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Sessions
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Challenges of leading on policymaking when facts are not enough.
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Encouraged or threatened: when disinformation favours you.
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Trusting citizens with hard truths: Can citizens be trusted with complex and challenging information?
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Misreading consensus: How to discern between public opinion and fringe views.
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Responsible technology: Can AI help or hinder trust issues?
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A solution section: How do we solve these issues?
Does trust matter? Setting up a research agenda and engagement toolkit.